Communication Policy

1. Registration and Consent

By providing your mobile phone number and opting in to receive SMS messages from Objectstream, Inc., you expressly consent to receive automated text messages at the phone number you provided. Your consent is not a condition of purchase or use of our services.

When you register for SMS communications, you affirm that you are the authorized user of the mobile phone number provided and that you have the authority to consent to receive text messages at that number. You agree to notify us immediately if your mobile phone number changes or is no longer in your possession.

Message frequency varies depending on your interaction with our services. Standard message and data rates may apply as determined by your mobile carrier. Please contact your mobile carrier for details regarding your specific plan.

2. Privacy and Information Sharing

We do not sell, rent, or share your mobile phone number or SMS-related information with third parties or affiliates for their marketing or promotional purposes.

Your mobile phone number and related messaging information are collected solely for the purpose of providing you with the SMS services you have requested. We maintain strict internal controls to protect your information and limit access to authorized personnel only.

We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted service providers who assist us in delivering SMS messages, but only to the extent necessary to provide the service and under strict confidentiality obligations.
• Legal Requirements: We may disclose information when required by law, court order, or other legal process, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred, but the acquiring entity will be bound by this policy.

We implement industry-standard security measures to protect your mobile phone number and related information from unauthorized access, disclosure, alteration, or destruction.

3. SMS Communication Preferences and Opt-Out

You have complete control over your SMS communication preferences and can opt-out at any time. We provide multiple convenient methods to manage your preferences:

To Opt-Out (Stop Receiving Messages):

• Text STOP: Reply with the word "STOP," "END," "CANCEL," "UNSUBSCRIBE," or "QUIT" to any message you receive from us. You will receive a confirmation message that you have been unsubscribed.
• Email Request: Send an email to info@objectstream.com with your mobile phone number and request to be removed from SMS communications.
• Account Settings: If you have an account with us, you can manage your SMS preferences through your account settings.

To Get Help:

Reply with the word "HELP" to any message you receive from us, or contact us at info@objectstream.com for assistance.

After you opt-out, you will no longer receive SMS messages from us, except for transactional messages required to complete a service you have already requested or messages required by law. You may opt back in at any time by following the original registration process.

Please allow up to 48 hours for your opt-out request to be processed. You may receive messages that were already in transit during this processing period.

4. User Control and Management

You maintain full control over your SMS communication preferences at all times. Beyond the opt-out options described above, you have the following rights:

• Access: You may request information about what mobile phone information we have collected from you.
• Correction: You may update or correct your mobile phone number at any time by contacting us.
• Deletion: You may request that we delete your mobile phone number from our SMS database at any time.
• Portability: You may request a copy of your SMS-related information in a portable format.

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within a reasonable timeframe as required by applicable law.

5. Supported Carriers

Our SMS service is available on most major U.S. carriers, including but not limited to:

AT&T, T-Mobile, Verizon Wireless, Sprint, Boost Mobile, Cricket Wireless, MetroPCS, U.S. Cellular, Virgin Mobile, and other participating carriers.

Carrier coverage and message delivery are not guaranteed. We are not responsible for delays or failures in message delivery caused by your mobile carrier or other factors beyond our control.

1. Email Collection and Consent

By providing your email address and opting in to receive email communications from Objectstream, Inc., you expressly consent to receive promotional, transactional, and informational emails at the email address you provided. Your consent is voluntary and not a condition of purchase or use of our services.

When you sign up for email communications, you affirm that you are the authorized user of the email address provided and that you have the authority to consent to receive emails at that address. You agree to notify us immediately if your email address changes or is no longer in your possession.

We collect email addresses through various channels, including but not limited to:

• Website signup forms and newsletter subscriptions
• Account registration and profile creation
• Purchase transactions and service requests
• Contests, promotions, and surveys
• Events, webinars, and educational content downloads

Email frequency varies based on your preferences and interaction with our services. You may receive promotional emails, product updates, newsletters, transactional notifications, and service-related announcements.

2. Email Privacy and Information Sharing

We do not sell, rent, or share your email address with third parties or affiliates for their marketing or promotional purposes without your explicit consent.

Your email address and related information are collected for the purpose of providing you with requested communications, improving our services, and maintaining our relationship with you. We maintain strict internal controls to protect your email information and limit access to authorized personnel only.

We may share your email information only in the following limited circumstances:

• Email Service Providers: We use trusted third-party email service providers to send and manage our email communications. These providers are bound by strict confidentiality agreements and are prohibited from using your information for any purpose other than providing email services on our behalf.
• Analytics and Marketing Tools: We may use analytics tools to track email engagement (opens, clicks, conversions) to improve our communications. These tools operate under strict privacy agreements.
• Legal Compliance: We may disclose your email information when required by law, court order, or other legal process, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your email information may be transferred, but the acquiring entity will be bound by this policy.

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your email address and related information from unauthorized access, disclosure, alteration, or destruction.

3. Unsubscribe and Opt-Out Options

You have complete control over your email communication preferences and can unsubscribe at any time. We provide multiple convenient methods to manage your email preferences:

To Unsubscribe from Emails:

• Unsubscribe Link: Click the "Unsubscribe" or "Manage Preferences" link at the bottom of any promotional email you receive from us. You will be directed to a page where you can instantly unsubscribe or adjust your preferences.
• Email Request: Send an email to info@objectstream.com with the subject line "Unsubscribe" and include the email address you wish to remove from our mailing list.
• Account Settings: If you have an account with us, log in and navigate to your account settings or communication preferences to manage your email subscriptions.

Important Notes:

• Transactional Emails: Even after unsubscribing from promotional emails, you will continue to receive essential transactional emails related to your account, purchases, security alerts, and service notifications. These emails are necessary for the operation of our services and cannot be opted out of while you maintain an active account.
• Processing Time: Please allow up to 10 business days for your unsubscribe request to be fully processed. You may receive emails that were already scheduled during this processing period.
• Re-subscription: You may opt back in to receive promotional emails at any time by following the original signup process or adjusting your account preferences.

4. Email Preferences and Management

Beyond simple unsubscribe options, you have granular control over the types of emails you receive from us. You can customize your preferences to receive only the communications that interest you:

• Newsletter and Updates: Opt in or out of our regular newsletters, company updates, and blog post notifications.
• Promotional Offers: Choose whether to receive special offers, discounts, and promotional campaigns.
• Product Announcements: Select whether to receive notifications about new products, features, and service enhancements.
• Educational Content: Manage subscriptions to webinars, whitepapers, case studies, and educational resources.
• Event Invitations: Control whether you receive invitations to events, conferences, and networking opportunities.

You also have the following data rights regarding your email information:

• Access: Request a copy of all email information we have collected from you, including subscription history and engagement data.
• Correction: Update or correct your email address or associated profile information at any time.
• Deletion: Request complete deletion of your email address and related data from our systems (subject to legal retention requirements).
• Portability: Request your email communication data in a portable, machine-readable format.

To exercise any of these rights or adjust your email preferences, contact us at info@objectstream.com. We will respond to your request within a reasonable timeframe as required by applicable law.